Tuesday’s Children Long-Term Healing Model
MODULE 3: Evaluation, Measurement, Implementation and Adaptability
Using the information from this outline, you are ready to assess the types of information you need from your community, how to outreach effectively and how to track your performance.
- Once you complete this exercise, you will be ready to learn about marketing and promoting your organization.
- To proceed to Module 4: Communications, Marketing and Outreach, click here.
If you have questions or would like more information, please contact Tuesday’s Children at (212) 332-2980.
DATA COLLECTION AND MANAGEMENT
Identify the data your organization needs to track.
What database will work for your needs? Ensure staff is trained and the database is compatible with other systems. Track all data in one database in order to draw correlations.
MEASURING ORGANIZATIONAL IMPACT
What type of evaluation forms will you use? Consider using online surveys, but keep it short and ask the right questions. For needs assessments and program evaluations, focus on simplicity and measurable outcomes. Formulate questions that will create good visuals and numbers.
Measure the impact of your programs. Qualitative data is difficult to track. Gather testimonials and measure well being pre- and post-event. Get feedback from multiple stakeholders to compare impact.
Which reporting methods will you use? Which of these will you share with key audiences?
How will evaluation data inform program development? Create methods to adapt programs (e.g. Family Advisory Board, regular program meetings). Document lessons learned.
OPTIMIZING YOUR APPROACH
Identify variables. How does your approach need to differ from Tuesday’s Children’s Long-Term Healing Model in order to best meet the needs of your community?
Consider your audiences. What is unique to your community? Pre-existing programs and templates may need to be adapted or edited to the language and nuances of your population.
Create trust in your community. What methods can be used to achieve this in your population? This is key for effective outreach and needs to be continually kept in check to meet long-term.
ADHERING TO AN EVALUATION AND MEASUREMENT PROTOCOL
Request feedback. How often will you check in with your constituents?
Keep the promise. Stay true to your mission. Make a long-term commitment and stick to it.
Share your knowledge. This is the only way we can collectively improve the services we provide.
How will you share your outcomes and accomplishments? (e.g. publications, reports, presentations):