Evaluation & Measurement

Evaluating programming and measuring its success is an important way to understand the concrete needs of your organization’s service population. Qualitative and quantitative information provided by participant feedback will allow for a consistent refinement of program activities, enabling organizations to grow as their service population changes.

Before you begin, it is important to determine how you would like to obtain evaluation and measurement data, what data you would like to track, and what available resources may aid in the organization and categorization of this data.
  • Surveys
  • Needs assessments
  • Program evaluations
  • Forms
  • Psychological measures
  • Family Advisory Boards
  • Attendance
  • Testimonials
  • Demographics
  • Public Opinion
  • Funding & Donations
  • Stakeholder Feedback
  • Well being
  • Raiser’s Edge
  • Salesforce
  • Survey Monkey
  • Grant SQL
  • Excel (messy)
  • Pro bono options
Once pertinent data is collected, organizations should determine areas for improvement (evaluate) and show outcomes and future plans (report). This can be done in a variety of ways:
  • Pre, during and post-program evaluations
  • Annual to bi-annual surveys
  • Monthly/weekly internal team meetings
  • Visioning and strategic planning meetings every 2-3 years
Rescue and Recovery Ripple Effects
  • Issue monthly, quarterly and annual reports
  • Meet requirements of funders
  • Review progress with internal teams and advisory boards
  • Ensure transparency